Privacy policy
At KalaCraft Official, accessible from https://kalacraftofficial.in, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information that are collected and recorded by KalaCraft Official and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at officialkalacraft@gmail.com.
Who We Are
Our website address is: https://kalacraftofficial.in
KalaCraft Official is an online platform that sells idols, handicrafts, and related spiritual and decorative products.
Information We Collect
When you interact with our website, we may collect the following information:
- Personal details such as name, email address, phone number, shipping address, and billing details when you place an order or contact us
- Information you voluntarily provide through contact forms, comments, or email
- Technical information such as IP address, browser type, device information, and usage data
How We Use Your Information
We use the collected information for the following purposes:
- To process and deliver your orders
- To communicate with you regarding orders, inquiries, or support requests
- To improve our website, products, and customer experience
- To prevent fraud and ensure website security
- To send updates, offers, or promotional communications (only if you opt-in)
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.
After approval, your comment and profile picture may be visible to the public.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from images displayed on the site.
Cookies
KalaCraft Official uses cookies to improve user experience.
- If you leave a comment, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies last for one year.
- Login cookies are used to remember your session and preferences.
- Temporary cookies may be set to check browser compatibility and are deleted when you close your browser.
You can choose to disable cookies through your browser settings.
Embedded Content from Other Websites
Articles or product pages on this site may include embedded content (such as videos, images, or social media posts). Embedded content from other websites behaves in the same way as if you visited the external website directly.
These third-party websites may collect data about you, use cookies, and track your interaction with their content.
Payments & Transactions
We do not store your payment card details. Payments are securely processed through trusted third-party payment gateways, which follow their own privacy policies.
Who We Share Your Data With
We do not sell, trade, or rent users’ personal identification information to others.
Your data may be shared only with:
- Delivery and logistics partners for order fulfillment
- Payment gateway providers for transaction processing
- Legal authorities if required by law
How Long We Retain Your Data
- Comments and their metadata are retained indefinitely
- Order and customer records are stored for accounting, legal, and security purposes
- Registered users (if any) can view, edit, or delete their personal information at any time
What Rights You Have Over Your Data
You have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for marketing communications
Requests can be sent to officialkalacraft@gmail.com.
Where We Send Your Data
Visitor comments may be checked through automated spam detection services.
Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
KalaCraft Official
📧 Email: officialkalacraft@gmail.com
📞 Phone: +91 7861867697
🌐 Website: https://kalacraftofficial.in